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Mercy Flight Western New York provides advanced care in the air and on the ground, but also provides advanced training. We provide Ground Crew Safety Training (GCST) and landing zone awareness courses for our First Responder and hospital partners. We are an official American Heart Association Training Site, International Trauma Life Support Training Site, and provide New York State DOH continuing education courses. We offer a variety of classes to assist the public, police, fire and our medical community partners with their educational needs to provide the best patient care possible.

We provide comprehensive classroom instruction with practical application in dynamic scenario based situations. We also provide stationary or mobile simulation stations utilizing Laerdal’s SimMan3G and SimJunior which are mannequins that provide the most real experience of treating an actual patient.

Course Information

Sign Up Here

For more information on Education and Training services, please contact:
Director of Education, Rebecca Marsh by email: rmarsh@mercyflight.org or call: 716-626-5808 ext. 1320.

Locations

All courses require pre-registration and are held at the below locations. Click below to view current courses and times.

Mercy Flight Headquarters

100 Amherst Villa Road
Buffalo, NY 14225

Mercy Flight EMS GENESEE Base

Genesee County Operations Center
8050 Call Parkway
Batavia, NY 14020

Basic Life Support for the Health Care Provider (BLS-HCP CPR)

BLS-HCP trains participants to promptly recognize several life-threatening emergencies, give high-quality chest compressions, deliver appropriate ventilations and provide early use of an AED. In the instructor-led classroom course, students participate in simulated clinical scenarios and learning stations. Students work with an AHA BLS Instructor to complete BLS skills practice and skills testing. Upon successful completion, students will receive a Provider Card valid for two years.

Advanced Cardiac Life Support (ACLS)

ACLS is a course that allows providers to enhance their skills in treating adult victims of cardiac arrest or other cardiopulmonary emergencies. It is an advanced, instructor-led classroom course that highlights the importance of team dynamics and communication, systems of care and immediate post-cardiac-arrest care. It also covers airway management and related pharmacology. In this course, skills are taught in group sessions and group learning and testing stations where case-based scenarios are presented. This course is designed for healthcare providers who either direct or participate in the management of cardiopulmonary arrest and other cardiovascular emergencies including: EMS, emergency medicine, intensive care and critical care units. Upon successful completion, students will receive a Provider Card valid for two years.

Pediatric Advanced Life Support (PALS)

PALS is an advanced, instructor-led classroom course that uses a series of simulated pediatric emergencies to reinforce the important concepts of a systematic approach to pediatric assessment, basic life support, PALS treatment algorithms, effective resuscitation and team dynamics. The goal of the PALS Course is to improve the quality of care provided to seriously ill or injured children, resulting in improved outcomes. This course is designed for healthcare providers who respond to emergencies in infants and children including: EMS, emergency medicine, intensive care and critical care units such as physicians and nurses. Upon successful completion, students will receive a Provider Card valid for two years.

Pediatric Emergency Assessment, Recognition and Stabilization (PEARS)

PEARS teaches providers how to recognize respiratory distress, shock and cardiac arrest, and provide appropriate lifesaving interventions within the initial minutes of response until the child is transferred to an advanced life support provider. The goal of PEARS is to improve the quality of care provided to seriously ill or injured infants and children, resulting in improved outcomes. PEARS is for healthcare providers including: EMTs, medical and surgical nurses, school nurses and any other healthcare provider who infrequently sees critically ill infants and children. Upon successful completion, students will receive a Provider Card valid for two years.

Heartsaver Course

Heartsaver Courses are for anyone with limited or no medical training who needs a course completion card for their job, regulatory or other requirements. These courses are also designed to meet OSHA requirements. Upon successful completion, students will receive a Provider Card valid for two years.

Family and Friends CPR

The Family and Friends CPR course teaches the lifesaving skills of adult Hands-Only CPR, child CPR with breaths, adult and child AED use, infant CPR and relief of choking in an adult, child or infant. Skills are taught in a dynamic group environment by using the American Heart Association’s research-proven practice-while-watching technique, which provides students with the most hands-on CPR practice time possible. Family and Friends CPR is for people who want to learn CPR but do not need a course completion card in CPR for their job. This course is ideal for schools and students, new parents, grandparents, babysitters and others interested in learning how to save a life.

Additional Courses

Airway Management, ECG & Pharmacology, and Bloodborne Pathogens are offered as requested by inquiry.

Locations

All courses require pre-registration and are held at the below locations. Click below to view current courses and times.

Mercy Flight Headquarters

100 Amherst Villa Road
Buffalo, NY 14225

Mercy Flight EMS GENESEE Base

Genesee County Operations Center
8050 Call Parkway
Batavia, NY 14020

This comprehensive course is designed for providers who are first to evaluate and stabilize the trauma patient. The course provides complete training in the skills needed for rapid assessment, resuscitation, stabilization and transportation of trauma patients. This course is a primarily didactic based course with skills stations focusing on: patient assessment and management, basic and advanced airway management, needle chest decompression and fluid resuscitation, spinal motion restriction (SMR), extremity immobilization and traction splint application. This course is for healthcare providers including: EMS, trauma nurses, physicians and other providers who frequently treat patients with traumatic injuries. Upon successful completion of this course, students will receive a Provider Card valid for three years.

ITLS Instructor Course

Instructor courses are offered as requested by inquiry.

CME Courses

Continuing Education Courses

Our Continuing Medical Education offerings are held at many different locations throughout Western New York. There is no charge for these courses, CME hours are awarded, and dinner is often served as well! Please scroll through the calendar, and click on the course you are interested for further information.