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Mercy Flight Western New York provides advanced care in the air and on the ground, but also provides advanced training. We provide Ground Crew Safety Training (GCST) and landing zone awareness courses for our First Responder and hospital partners. We are an official American Heart Association Training Site, International Trauma Life Support Training Site, and provide New York State DOH continuing education courses. We offer a variety of classes to assist the public, police, fire and our medical community partners with their educational needs to provide the best patient care possible.

We provide comprehensive classroom instruction with practical application in dynamic scenario based situations. We also provide stationary or mobile simulation stations utilizing Laerdal’s SimMan3G and SimJunior which are mannequins that provide the most real experience of treating an actual patient.

Course Information

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American Heart Association Courses


International Trauma Life Support


CME Courses

Ground Crew Safety Training (GCST)

Guidelines for Helicopter Utilization


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For more information on Education and Training services, please contact:
Director of Education, Denise Cuillo by email: or call: 716-626-5808 ext. 1320.