About Mercy Flight Western New York


Mercy Flight Western New York is an independent, not-for-profit provider of emergency and non-emergency air and ground medical transport and supporting services; ensuring rapid, safe and cost effective delivery of expert response teams.  Established in 1981, we have safely completed more than 25,000 patient missions over the last 35 years.  We provide around the clock care servicing all of Western New York, Northwestern Pennsylvania, Canada and beyond.

Certified by New York State, we strive to provide uncompromising professional clinical excellence to the communities we serve.  With our headquarters located in Buffalo and several bases strategically placed throughout Western New York, we are mission ready to handle any situation that presents itself.  We would not be successful in doing so without the support of our local fire, police and emergency services partners.  With our highly trained and certified professionals, state of the art medical equipment and reliable fleet, we corner the EMS industry with advanced provider skills, training and the latest lifesaving techniques making us unparalleled in service standards.


We perform our lifesaving services without regard to our patients' insurance status or ability to pay.

As a result, Mercy Flight forgave more than $1.6 million last year (an average of $1,420 per mission)

for care provided to uninsured or under-insured patients.  

Mercy Flight Western New York is a not-for-profit 501(c) (3) corporation and relies on contributions from our supporters.  While third party payors reimburse us a portion of each flight's true cost, we still rely on additional funding from individual contributions, corporate donations, community fundraisers, and community grants.  All donations are tax-deductible where nearly $0.89 of every dollar is used directly toward program expenses.